Terms and Conditions
Spine and Health Co.
Last Updated: 02-24-2025
Welcome to Spine & Health Co. These Terms and Conditions govern your use of our website and services. By accessing or using our website and booking appointments, you agree to comply with these Terms and Conditions. If you do not agree, please refrain from using our services.
- General Information
1.1. Spine & Health Co is a chiropractic clinic operating in New South Wales, Australia. 1.2. Our services comply with the Health Practitioner Regulation National Law (NSW) and Australian Consumer Law (ACL).
1.3. These Terms and Conditions apply to all visitors, patients, and users of our website.
- Chiropractic Services
2.1. The information provided on this website is for general informational purposes only and does not constitute medical advice.
2.2. Chiropractic treatments are provided by registered health professionals. Individual results may vary, and we do not guarantee specific health outcomes.
2.3. Prior to treatment, you will be required to provide a full medical history and sign an informed consent form.
2.4. If you experience any adverse effects from treatment, please contact us immediately or seek medical attention.
- Appointments and Cancellations
3.1. Appointments can be booked online, over the phone, or in person.
3.2. We require at least 24 hours’ notice for appointment cancellations or rescheduling.
3.3. Failure to provide sufficient notice may result in a cancellation fee.
3.4. Spine & Health Co reserves the right to cancel or reschedule appointments due to unforeseen circumstances, including practitioner availability.
- Fees, Payments, and Refunds
4.1. Our fees are displayed on our website and may be updated periodically.
4.2. Payment is required at the time of service unless otherwise arranged. We accept cash, EFTPOS, and major credit cards.
4.3. Health insurance claims: Patients are responsible for verifying their eligibility for private health insurance claims and rebates.
4.4. Refunds are generally not provided for services rendered. However, if you believe a refund is warranted, please contact us.
- Liability and Disclaimers
5.1. While we take every precaution to provide safe and effective care, we are not liable for any unforeseen complications arising from treatment.
5.2. Our website may contain third-party links for informational purposes. We do not endorse or assume responsibility for the content of external sites.
5.3. To the extent permitted by law, we disclaim all warranties, express or implied, relating to the use of our website and services.
- Privacy Policy
6.1. We comply with the Privacy Act 1988 (Cth) and Health Records and Information Privacy Act 2002 (NSW).
6.2. Personal information collected through our website or during consultations is handled in accordance with our Privacy Policy.
6.3. We do not share patient information with third parties except where required by law or with patient consent.
- Website Use
7.1. By using our website, you agree to not misuse or attempt to gain unauthorized access to its content or services.
7.2. We reserve the right to modify, update, or discontinue any aspect of our website at any time.
- Governing Law
8.1. These Terms and Conditions are governed by the laws of New South Wales, Australia.
8.2. Any disputes arising out of these Terms and Conditions shall be resolved in the courts of New South Wales.
- Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
Spine & Health Co
12 North Parade, Rooty Hill, 2766 (Inside Sydney West Sports Medicine, SGAC Building)
Phone: 0421 229 255
Email: bader@spineandhealthco.com
Website: https://www.spineandhealthco.com.au/
By using our website and services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.